Question 1

How quickly will I see my pet's 3D preview?

Accepted Answer

Our skilled modeling artists begin crafting your pet's digital sculpture the moment you upload your photos. We're committed to delivering your high-fidelity preview within 48 hours for 95% of our orders. For pets with intricate details that deserve extra attention to capture their unique personality perfectly, we may take up to 72 hours to ensure every whisker and expression is just right. Your satisfaction means everything to us, and we believe good art takes the time it deserves.

Question 2

When will my finished figurine arrive?

Accepted Answer

Once you've approved your preview and completed your final payment, our master craftsmen work with precision and care to bring your pet to life. You can expect your beautifully finished figurine to arrive within 10-14 business days. Our talented artisans balance speed with the exceptional quality you deserve – because we know how excited you are to hold this precious keepsake in your hands.

Question 3

What exactly do I get with my order?

Accepted Answer

Your complete package includes professional artist hand-modeling, full-color 3D printing with museum-quality materials, and elegant gift-ready packaging that makes every unboxing feel special. Each figurine is individually crafted with the same attention to detail we'd want for our own beloved pets. You're not just getting a product – you're receiving a treasured work of art.

Question 4

What if I'm not completely happy with the preview?

Accepted Answer

We stand behind our work with confidence. Every order includes one complimentary revision to ensure your figurine perfectly captures your pet's spirit. Our artists are passionate about getting every detail right, from the tilt of an ear to the sparkle in their eyes. We won't move forward until you're genuinely thrilled with what you see.

Question 5

How do I know my photos will turn out well as a figurine?

Accepted Answer

Our experienced artists have transformed thousands of pets into stunning figurines. We'll guide you through uploading multiple angles that showcase your pet's personality best. Even if your photos aren't perfect, our skilled team knows how to work with what you have and bring out the beauty in every pet. We've yet to meet a pet we couldn't make magnificent.

Question 6

What about shipping costs and damage protection?

Accepted Answer

We offer complimentary shipping on all orders within the United States because we believe in making this experience as seamless as possible. Every figurine is carefully packaged with professional-grade protection for safe delivery. In the rare event of shipping damage or significant color variation, we'll gladly create and ship a replacement at no cost to you. Your peace of mind is our priority.

Question 7

How do I know I can trust the quality?

Accepted Answer

We've built our reputation on exceeding expectations, one precious pet at a time. Our artists bring years of experience and genuine love for animals to every project. We use professional-grade 3D printing technology and premium materials that ensure your figurine will be a lasting treasure. Plus, you'll see and approve every detail before we begin production – no surprises, just smiles.

Question 8

What sizes are available and how do I choose?

Accepted Answer

We offer five carefully designed sizes: 2.5" ($329), 3" ($389), 4" ($489), 5" ($689), and 6" ($999). Each size is crafted with the same meticulous attention — the choice simply depends on how prominently you want to showcase your beloved companion.

Question 9

What happens after I place my order?

Accepted Answer

You're in for a delightful journey! After your order, you'll receive a personalized upload link where you can share your pet's photos and any special details about their personality. Our team reviews everything within hours, and our artists begin their magic. You'll receive regular updates, and we're always here to answer questions. Think of us as partners in creating something truly special together.

Question 10

How long does a custom pet figurine take to make?

Accepted Answer

Creating your custom pet figurine is a carefully crafted process. You'll receive your 3D preview within 48 hours for most orders. Once you approve the preview and complete final payment, our master sculptors use advanced material jetting technology to 3D print your figurine. The entire process from order to delivery typically takes 10-14 business days, ensuring every detail of your personalized pet sculpture meets our museum-quality standards.

Question 11

What's the difference between 3D printed and handmade pet sculptures?

Accepted Answer

Our custom pet figurines combine the best of both worlds. Master sculptors hand-model each digital sculpture with meticulous attention to detail, then we use professional-grade 3D printing (material jetting technology) to produce the physical figurine. This hybrid approach delivers precision that's impossible with purely handmade methods, while maintaining the artistic quality of traditional sculpture. Unlike basic FDM 3D printing or fragile sandstone, our resin-based material jetting creates smooth, durable, museum-quality results with 64-micron layer resolution.

Question 12

Can I order a custom dog figurine from just photos?

Accepted Answer

Absolutely! Our experienced sculptors specialize in creating realistic custom dog figurines from your photographs. Simply upload 3-5 clear photos showing different angles of your dog, and our artists will hand-model a stunning 3D sculpture. We work with all dog breeds and sizes. The more photos you provide, the better we can capture your dog's unique personality, markings, and expression in the final figurine.

Question 13

Are custom pet figurines good memorial gifts?

Accepted Answer

Custom pet figurines make deeply meaningful memorial gifts for pet loss. Many customers order our personalized pet sculptures to honor and remember beloved pets who have passed away. Unlike photos that fade or plush toys that wear out, our resin-based 3D printed figurines are heirloom-quality keepsakes designed to last generations. They provide a tangible, beautiful way to celebrate your pet's life and keep their memory close. We've helped thousands of pet parents create lasting tributes to their furry family members.

Question 14

What makes your pet figurines better than competitors?

Accepted Answer

Unlike competitors who use basic plush materials or fragile sandstone printing, we exclusively use professional material jetting technology—the same equipment trusted by major toy manufacturers and movie studios (worth $500,000+ per unit). Our custom pet sculptures feature 64-micron precision (4× finer than human hair), 10 million+ color combinations with PANTONE® certification, and premium biocompatible resins from world-renowned manufacturers like Henkel. Every figurine is hand-sculpted by professional artists with 8+ years experience in the gaming and collectibles industry. The result is a museum-quality, realistic pet sculpture that's truly heirloom-grade.

Question 15

Can I order custom cat figurines too?

Accepted Answer

Yes! We create stunning custom cat figurines with the same museum-quality standards as our dog sculptures. Our artists excel at capturing the unique elegance, personality, and distinctive markings of cats. Whether you have a playful kitten, regal Persian, or beloved tabby, we can transform your cat into a personalized 3D printed sculpture. Simply provide clear photos from multiple angles, and we'll hand-craft a realistic figurine that perfectly represents your feline friend.

Question 16

What sizes of custom pet sculptures do you offer?

Accepted Answer

We offer five carefully designed sizes for your custom pet sculpture: 2.5 inches ($329), 3 inches ($389), 4 inches ($489), 5 inches ($689), and 6 inches ($999). Each size is crafted with identical precision and quality—the choice depends on your display preferences and budget. Smaller sizes (2.5"-3") are perfect for desks and shelves, while larger sizes (5"-6") make impressive centerpiece displays. All sizes feature the same 64-micron layer resolution and premium resin materials, ensuring your personalized pet figurine is museum-quality regardless of size.

Question 17

Are 3D printed pet figurines durable?

Accepted Answer

Our custom pet figurines are extremely durable and built to last generations. We use industrial-grade photopolymer resins with low-shrinkage formulations designed for dimensional accuracy and longevity. Unlike fragile sandstone printing or degradable plush materials, our material jetting technology creates solid, dense polymer structures that resist fading, cracking, and wear. The colors are integrated at the microscopic material level (not surface-painted), ensuring they won't chip or fade over time. With proper care, your personalized pet sculpture will remain a vibrant, intact heirloom for decades to come.

Frequently Asked Questions — Custom Pet Figurines

Frequently Asked Questions