Shipping Policy
Last updated: January 3, 2026
Service Provider
Shipping services are provided by EGALITARIANX LTD (Company No. 16932762), trading as Pawsculpt.
Processing Time
Your custom pet figurine is handcrafted with care. Please allow 2-3 weeks for production after order confirmation and approval of your 3D preview.
Shipping Options & Rates
πΊπΈ United States & π¨π¦ Canada β FREE SHIPPING!
All orders to the United States and Canada ship completely free. After production is complete:
- Standard Shipping (5 business days): FREE
- Express Shipping (4 business days): +$29.99
International Shipping
We ship worldwide. International shipping rates vary by destination and are calculated at checkout.
Important: International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in our shipping rates and will be collected by your local customs office upon delivery.
Packaging
Each figurine is carefully packed in protective materials to ensure safe delivery.
Tracking
Once your order ships, you'll receive a tracking number via email to monitor your package's progress.
Address Changes
Please ensure your shipping address is correct. Address changes after production begins may incur additional fees.
Contact Us
For shipping inquiries, please contact:
- Email: support@pawsculpt.com
- Phone: +44 7751 424250
